It should always be possible to communicate by ordinary mail to the government, which should never be replaced completely digital. That takes the national ombudsman.
Especially the elderly and the vulnerable could suffer in society through the digitization of the government, such as the disappearance of the blue envelope. When Nieuwsuur ombudsman said Reinier van Zutphen nothing against digitization, but there must always be other options.
Human Scale
"It's about the human dimension", he said. "Digitisation puts the independence of many older people under pressure." Also, there would be people who are finding it important to get a paper letter.
Increasingly, the government communicates digitally. For example, the Tax Administration sends desired nowadays all mail via a digital message box.
RTL News / © Reuters
Reactie plaatsen
Reacties