Early train passengers duped by new rules NS

Gepubliceerd op 9 september 2016 om 09:46

Early train passengers being duped by a new regime of NS. They lose their discount, which every month tens of euros cares.

Early train passengers duped by new rules NS

It is about the group of subscribers striker (to 09.00) during the time of transition to valley (after 9:00 pm) on the train. In the old situation, they paid the full price in the first part of their route. When they had to go to another train and it was already after 9:00 pm, they checked back in and got forty percent discount or free traveling further. This noose cost them every month tens of euros extra.

The NS has changed the rules last week. Henceforth, the start time, or the first check in, determines the rate of the whole trip. Would you still interim benefit from the discount, you must interrupt the trip 35 minutes. ,, Very crooked, "says a spokesperson rating organization Rover, which received complaints about the change. ,, You must have studied almost there to understand the OV-chip card."

Grand prize
The NS swears that the new rule has actually helped 20 thousand other victims. Who namely afternoon off-peak hours (09.00-16: 00) was traveling with a discount card could end up in the opposite situation: in some stations like Hilversum or Sloterdijk travelers must clear during their transition through an access gate, whereupon they suddenly prize paid.

,, The rate was half the journey from valley to peak, while the passengers that did not pass.We have now found a solution, "a railway spokesman explains.

The rating organization is not entirely happy with this. ,, One group has now helped. That's fine, but there is also created a new problem, "said the spokesman. How many early birds have been duped, is unknown. The NS wants this number does not give up.

The complainants claimed the carrier can buy the best a second ticket. ,, Then they can in the first part of their trip with one ticket to travel and the second part of their discount card "This is far too cumbersome NS does not think so.? ,, This group was used to creatively use to . making the rules Or do not travel during rush hour. "

By editorial AD Photo: Reuters

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