"Enough evidence of crowded trains for case against NS '

"The action has been a success. We have more than enough evidence has accumulated to show that there is a structural problem, "says Stef Smith of Consumer Claims. To travelers has prompted the beginning of March to capture two weeks every day how busy it is on the train, on which route they travel and the time of departure according to the timetable.

PHOTO SERIES
"We have received enough photographic series," Smith continues. "The one of two weeks, the other of a week, but sufficient in order to enforce at the right compensation. We can thus demonstrate that it is not sporadic pressure, but structural. "Even after two weeks, people kept pictures to submit.

Consumers claim goes to court to ask for compensation for more than 8,500 train passengers because of the inconvenience they experienced through crowded trains. According to Smit, the commuters are entitled to 50 percent of travel expenses to the problem of overcrowded trains is resolved. It concerns a million claim.

RESEARCH I & M
Smit not immediately goes to court. agreed in a meeting with NS to first research that the Ministry of Infrastructure and Environment (I & M) is currently carrying await. "I & M evaluates or measures NS announced in December to avoid crowded trains, are adequate and that NS compliance," said Smit. "We have been asked for this to provide input and we did. About the type of complaints, but also on possible solutions. I & M was very enthusiastic about the survey we conducted among rail passengers. "

TO TABLE
The study should be completed in the course of April, knows Smit. With these results he is going back to the table with NS. "In order to establish a collective procedure you must demonstrate that you have done everything possible to get out together," said Smit. "DND has indicated to talk so that we do. Then we are free to start the process. "

http://www.metronieuws.nl/ by Anne-Fleur Pel Photo: Reuters